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Back to School Toolkit

Though the summer heat may seem oppressive now, temperatures will cool, leaves will change, and the Fall semester for colleges and universities will start.  With the beginning of a new school year comes many exciting…

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One Mom Details Why Food Allergies Are Important, Especially To The Moms Out There

By: Kristi Ertel Culinary landmines. That’s comes to my mind when I think of dining out. Christian, my food allergic son, loves all things “normal,” just like a typical five year old. We have learned…

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10 Food Allergy Myth Busters

Food Allergy Myths: True or False 1. MYTH— A food allergen can be cooked away if the temperature gets hot enough. FALSE—Unlike microbiological risks, heating does not destroy allergens or lessen the risk of a…

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Does Something Seem Fishy?

 While it might seem obvious what someone with a fish or shellfish allergy should avoid when dining out, there are a surprising number of dishes that contain hidden seafood products and could cause an anaphylactic…

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C is for Communication: How to Handle Allergen-Free Requests

When handling special dining requests for customers with food allergies, communication is the key to ensure a safe and pleasurable meal. Communicating specific ingredients, cooking methods and preparation procedures can help prevent allergic reactions among…

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Customers with Lactose Intolerance vs. Milk Allergy

Odds are pretty good customers with lactose intolerance will visit restaurants, given it’s the #1 intolerance in America. But it is also likely customers with a milk allergy will visit restaurants because milk is also…

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Beyond the "Big 8" Food Allergies

Food allergies have been on the rise in recent years, leading to specific legislation regarding their place on food labels. In the U.S., 8 of these food allergens are required to be called out on…

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6 Steps to Promote Staff, Customer Allergen Awareness

In part one of this series, I discussed several legislative measures state and local municipalities have taken in regard to the improvement of allergen-awareness within the restaurant space. Through our AllerTrain™ certification courses, we have…

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