Cross Contact

food allergies are impacting your restaurant

If you have spent any time in the foodservice industry, then chances are you have had at least one interaction with a food allergic diner. Food allergies are on the rise in America, which means restaurants are needing to accommodate more and more special dietary requests. This can have a huge impact on your bottom […]

Food Allergy written on chalkboard

Food Allergy Myths: True or False 1. MYTH— A food allergen can be cooked away if the temperature gets hot enough. FALSE—Unlike microbiological risks, heating does not destroy allergens or lessen the risk of a reaction. 2.  MYTH— Peanuts are the same as tree nuts. FALSE—Peanuts are a member of the legume family and grow […]

plate of assorted fish

 While it might seem obvious what someone with a fish or shellfish allergy should avoid when dining out, there are a surprising number of dishes that contain hidden seafood products and could cause an anaphylactic reaction for someone with an allergy. Restaurants need to carefully read all labels when serving someone with a fish or […]

food allergy stamp

When handling special dining requests for customers with food allergies, communication is the key to ensure a safe and pleasurable meal. Communicating specific ingredients, cooking methods and preparation procedures can help prevent allergic reactions among diners but this can be challenging when restaurants are not properly prepared. The noisy, fast-paced environment of a restaurant kitchen […]

Vitamin D and Calcium

Odds are pretty good customers with lactose intolerance will visit restaurants, given it’s the #1 intolerance in America. But it is also likely customers with a milk allergy will visit restaurants because milk is also one of the top 8 food allergens in America. Some people with an allergy to milk have a severe life-threatening […]

Food Allergy written on chalkboard

Food allergies have been on the rise in recent years, leading to specific legislation regarding their place on food labels. In the U.S., 8 of these food allergens are required to be called out on the food label, either in the ingredient list, or in a “contains” statement. However, the two that follow closely behind […]

6 Steps to Promote Staff, Customer Allergen Awareness

In part one of this series, I discussed several legislative measures state and local municipalities have taken in regard to the improvement of allergen-awareness within the restaurant space. Through our AllerTrain™ certification courses, we have been teaching the importance of allergen awareness since 2011 to food service operators and their staff across the country. We […]